Privacy Policy — Dentist Pain Relief

1. Who we are

Dentist Pain Relief is an online education and membership program operated by Dr. Steven Zilke ("we," "us," or "our"), accessible at dentistpainrelief.com. We provide occupational musculoskeletal pain relief programs for dental professionals, including courses, membership content, and community access. Questions about this policy can be directed to us at [email protected].

2. Information we collect

We collect information you provide directly and information generated through your use of our services:

Account & contact information

Name, email address, profession/specialty, and any profile information you provide when creating an account on Skool or signing up via our website.

Payment information

For purchases made directly on our site (e.g., lead magnet products), payment details are processed by Stripe. We do not store your credit card number, CVV, or full payment credentials. Membership payments made through Skool are governed by Skool's own payment processing terms. We retain billing records such as transaction amounts and dates.

Email & marketing communications

When you opt in to receive communications from us, your email address and engagement data (opens, clicks) are managed through GoHighLevel, our CRM and email marketing platform.

Usage & technical data

IP address, browser type, device information, referring URLs, and pages visited on dentistpainrelief.com. This data may be collected through cookies, analytics tools, and the Meta Pixel.

Community interactions

Posts, comments, messages, and other content you submit within our Skool community are subject to Skool's platform policies in addition to this privacy policy.

3. How we use your information

We use the information we collect to:

Provide, operate, and improve our courses, programs, and membership community
Process transactions and send purchase confirmations and receipts
Send educational content, program updates, and promotional offers (with your consent)
Respond to inquiries and provide customer support
Analyze usage and run advertising through Meta Pixel to understand what content is most helpful and to reach relevant audiences
Comply with legal obligations

4. Third-party service providers

We share data with trusted third parties only as necessary to operate our business:

Provider	Purpose	Data shared
Skool	Membership platform & community	Name, email, membership status
Stripe	Payment processing for direct purchases	Payment & billing information
GoHighLevel	Email marketing & CRM	Name, email, engagement data
Meta Pixel (Facebook/Instagram)	Advertising & retargeting	Browser/device data, page visits, conversion events

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

5. Cookies & tracking

Our website uses cookies and similar tracking technologies, including the Meta Pixel, to improve your experience, analyze site traffic, and support advertising. The Meta Pixel may track your activity on our site and share that data with Meta Platforms (Facebook/Instagram) for ad targeting and measurement. You can control cookie preferences through your browser settings or opt out of Meta's ad tracking at facebook.com/adpreferences. Disabling certain cookies may limit some functionality on our site.

6. Email communications & opt-out

By providing your email address and opting in, you consent to receive educational content and promotional emails from Dentist Pain Relief via GoHighLevel. You may unsubscribe at any time by clicking the "unsubscribe" link in any email we send. Please allow up to 10 business days for opt-out requests to take effect. Transactional emails related to your purchases or account may still be sent after unsubscribing from marketing.

7. Data retention

We retain your personal information for as long as your account is active, as needed to provide you services, or as required by law. If you close your account or request deletion, we will remove your personal data within a reasonable time, except where retention is required for legal or financial record-keeping purposes.

8. Your rights

Depending on your location, you may have rights regarding your personal data, including:

Access — request a copy of the personal data we hold about you
Correction — request that we update inaccurate or incomplete information
Deletion — request that we delete your personal data, subject to legal limitations
Opt-out — unsubscribe from marketing communications at any time

To exercise any of these rights, contact us at [email protected].

9. Children's privacy

Our services are intended for adults, specifically dental and healthcare professionals. We do not knowingly collect personal information from individuals under the age of 18. If you believe a minor has submitted information to us, please contact us and we will promptly remove it.

10. Security

We take reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to use strong passwords and protect your account credentials.

11. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of our services after any changes constitutes acceptance of the revised policy. We encourage you to review this page periodically.

Addendum A — California residents (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) grants you additional rights regarding your personal information:

Right to know — you may request disclosure of the categories and specific pieces of personal information we have collected about you, the sources of that information, our business purpose for collecting it, and the categories of third parties with whom we share it.
Right to delete — you may request deletion of your personal information, subject to certain exceptions.
Right to opt out of sale — we do not sell personal information. If this practice changes, we will update this policy and provide an opt-out mechanism.
Right to non-discrimination — we will not discriminate against you for exercising any of your CCPA rights.

To submit a CCPA request, email us at [email protected] with the subject line "CCPA Request." We will respond within 45 days as required by law.

Addendum B — EU/EEA residents (GDPR)

If you are located in the European Union or European Economic Area, the General Data Protection Regulation (GDPR) applies to your personal data.

Lawful basis for processing

We process your personal data on the following legal bases: (a) your consent, where you have provided it; (b) performance of a contract, when processing is necessary to deliver our services to you; (c) legitimate interests, such as improving our programs and communicating with active members; and (d) compliance with legal obligations.

Your GDPR rights

Right of access to your personal data
Right to rectification of inaccurate data
Right to erasure ("right to be forgotten")
Right to restriction of processing
Right to data portability
Right to object to processing based on legitimate interests
Right to withdraw consent at any time without affecting prior lawful processing

International data transfers

Dentist Pain Relief is operated from the United States. If you are located in the EU/EEA, your data will be transferred to and processed in the U.S. We rely on our service providers' own compliance mechanisms (Standard Contractual Clauses or equivalent) for these transfers where applicable.

Right to lodge a complaint

You have the right to lodge a complaint with your local data protection authority if you believe we have not handled your data in accordance with GDPR. We encourage you to contact us first at [email protected] so we can address your concern directly.

12. Contact us

Dentist Pain Relief

Dr. Steven Zilke
8460 Watson Road, Suite 110A
Saint Louis, Missouri 63119
[email protected]
dentistpainrelief.com